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Preventing Account Takeover Fraud

By: One Nevada Credit Union / 10 Apr 2019
Preventing Account Takeover Fraud

It seems like the fraudsters are always trying to find ways they can access your private information. Although we continually take proactive steps to enhance our security and protect you, not all companies will. That's why we highly encourage you to take some simple steps to protect yourself when banking online.

Currently, national fraud trends show a very high level of account take-over activity for individuals who use the same user ID/username for their email account(s) and their online banking account(s). For example, if your email address is and you're using johndoe198 as an online banking username/user ID, you're at an increased risk of fraudsters accessing your account.


To help protect yourself from online account takeover, we strongly suggest that you take the following steps:

  1. Ensure your Online Banking User ID is different than your email account username/user ID. Please follow the steps below to change your Online Banking User ID.
  2. Log in to Online Banking from a desktop PC with your current User ID and Password.
    Please note: You cannot change your User ID within the One Nevada Mobile App.
  3. Choose ‘Online Services'.
  4. Choose ‘User ID'.
  5. Input a new User ID that is different from your email address username/user ID on file with us
  6. Choose ‘Submit'.
  • Check your email account(s) settings and make sure you recognize all secondary users or Auto Forward email addresses on your account. Fraudsters sometimes get access to your email account and input their email address as a secondary user or they set up email forwarding to capture your incoming mail.
  • Ensure that your online account usernames/user IDs are different from any of your email account usernames/user IDs or passwords.
  • Change all online account passwords a minimum of every 90 days.

Taking these simple steps can go a long way towards protecting your online accounts and personal identity.

Please change your Online Banking User ID by April 30.

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