There's no doubt that COVID-19 is disrupting our work and school routines, causing us to rethink our daily interactions, and affecting Nevada's key industries. Rest assured, One Nevada is open and ready to serve you. We've taken extra steps to ensure your safety if you visit. However, we highly recommend you limit branch visits and instead use our remote banking and money monitoring services. Through Online Banking or our Mobile App, you can bank 100% remotely, including the ability to:
- Deposit checks
- Transfer funds
- Pay bills
- Send money to friends and family
- Apply for vehicle or home loans and credit cards
In addition to banking remotely, there are three other key things we recommend you do to protect you, your loved ones, and your financial well-being.
- Pay with Debit or Credit Cards
Cash is notoriously germy. We cannot confirm a direct link between COVID-19 and cash handling, but to avoid excess exposure, we encourage you to use debit or credit cards to pay for purchases. We know many Nevada industries rely on cash so if you must handle cash, review our cash handling safety tips.
- Stay Vigilant Against Fraud
It's times like this that bring out the best and worst in people. We Nevadans have a great history of pulling together during trying times. Unfortunately, there are always some fraudsters out there waiting to take advantage of public fears. Please stay extra vigilant and protect yourself with these COVID-19 fraud safety tips from the Federal Trade Commission.
- Choose Information Sources Carefully
If you're like many of us, your inbox and social community feeds are full of COVID-19 advice, tips, and unfortunately, misinformation. At One Nevada, we believe health and prevention information is best left to the experts, which is why we strongly encourage you to visit the Center for Disease Prevention and Control for the latest prevention and safety information.
We're Here for You
With the projected impact to key Nevada industries, I know many of you may be affected financially by reduced working hours, increased childcare expenses, and overall budget disruptions. As a Nevada native, I know for sure that given time, we Nevadans always bounce back. But as we all know, the in between part can be bumpy. That's why I want to reassure you that your credit union is here for you.
If your income is affected in the coming weeks and you struggle to pay bills or make ends meet, please give us a call to discuss short-term options. Each family's situation is different, and I can commit that our team will explore all options to help you ride this out.
A Huge Thanks
Lastly, I'd like to send out a huge thanks to all of you who are on the front lines serving our communities and helping those in need. And, as always, I thank each of you for your continued membership. If you have any questions, just email us or give us a call at 800-388-3000.
President and CEO